Speakers

Michele K. Sutton, FACHE President & CEO   @North Oaks Health System
LinkedIN

Katherine A. Meese, Ph.D An award-winning scholar & author in organizational behavior
LinkedIN

Agenda

• 8:30 AM   ACHE update presentation from Michele Sutton
• 9:15 AM   Interactive Workshop – Katherine Meese



Genfluence: Igniting Intergenerational Impact

• With four generations in the workforce, leaders are expected to navigate intergenerational dynamics to build successful and high-performing teams. As the population ages, healthcare must become an attractive destination, particularly for younger generations, to meet the growing demand for care.



This interactive and science-backed session will explore:

• Why the timing of a smartphone in your pocket matters more than historical events
• The myths about generational differences that haven’t made the headlines—based on actual science
• Why young people seem younger, what it has to do with agriculture, and how to design around it.
• How generational differences inform the new rules of trust, hope, transparency, and mattering
• Clarifying the confusing science of feedback and how to put it into practice
• Why trends in generational differences are completely different for healthcare



Interactive elements will include:

• Identifying generational commonalities through a fun and engaging (not corny) icebreaker
• Practicing re-framing feedback
• Inviting upward feedback


• 10:45 AM   Workshop Break
• 12:00 PM   Workshop Conclusion/ 30 min Break
• 12:30 PM   Keynote with Katherine Meese

• Keynote: The Human Margin: Building Foundations of Trust

• Description
• Between employee burnout and disengagement, and staff departing from the healthcare field altogether, fostering a healthy and flourishing workforce is one of the biggest hurdles facing organizations today. But the research on what’s driving turnover, burnout and disengagement is not what it seems.
• 1:30 PM   Awards Presentation
• 2:00 PM   Conclusion & Networking